Had you considered contacting me? If I had been made aware of this, it would have already been fixed... There are 150 of these on the road, and I've seen this twice on the earliest version. Once that was realized, I promptly made adjustments to the plate. Simply e-mail me or PM me your address, and you'll have a new updated unit in your hands in three days.

 

Have not had this issue, no. And I have almost 3K miles. The one time I did have an issue with one of his products though he took care of it right away. Great guy to deal with!

 

You're boxed up and ready to go. Just waiting to hear from you...

 

Pm


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Thank you very much for sending me another one.


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Like I said before great product, just got a bad one. Thanks again sir.


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I woke up this morning knowing I would buy a fender eliminate kit for my Grom. So I start reading the forums to see what options are available and came across this post. I like the design of this fender eliminator best so I knew I would have to continue reading to learn more about it. The reviews are overwhelmingly positive and people cannot say enough about the craftsmanship and the customer service that MNNTHBX offers.

The moral to the story is that it pays to do your research, in doing so you would've learned that this guy will take care of you to the best of his ability.

P.S. I ordered one.

3rdgear

 

Good for you


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Tracking # sent. Sorry you had the issue, but I look forward to getting you squared away. I stand behind my stuff. Should you have any problems in the future, please contact me. G

 

Now that is what I call Customer Service!!! Very cool MNNTHBX!

 

Yes Sir, hats of to MNNTHBX

keep up the good work

 

I do thank you. I hope my frustration has not turned anyone away from this product. I firmly believe you get what you pay for and this is by far the best quality kit out there thus the reason for me purchasing it.


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Could be nice to add [Happy] or [Solved] to the title, so people don't just read the headline and jump to conclutions?

 

I'm trying to do do that. My iphone is not allowing me to do that. As soon as I get to my desk top I will edit it.


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And for the record I feel pretty stupid starting this thread. I should have contacted MNNTHBX first. My apologies.


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And for the record I feel pretty stupid starting this thread. I should have contacted MNNTHBX first. My apologies.

It's all good! Your amongst friends and nobody's perfect.

As for me, I have received notice that my kit has been prepped and ready for shipping. On a Sunday?, that's dedication. With any luck, it will arrive by Tuesday or Wednesday. Bike has been prepped for surgery. Next up will be his exhaust. Hint, hint!

3rdgear

 

Now that's some fucking customer service right there!


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I'm loving my MNNTHBX fender eliminator with integrated lights. Alot brighter than I was expecting.

Sent from cell. SPARKLE.motion

 

Am I the only one who read this thread, and the first thought was "So THAT's what MNNTHBX stands for?!?!"

Glad to hear everything got squared away, quickly.

 

I promise you're not alone. You should hear when people call and try to pronounce it....

 

Awesome customer service. Now I am def ordering one! Is it as bright or brighter then stock? My only concern is visibility. thanks!

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It is. Another benefit of LEDs is that they light more instantly, proven to catch the eye more.

 

He doesn't need a hint. I think you've damaged the word hint

 

Care to elaborate? What am I missing here? The "hint" is in reference to the pipe I have on order with MNNTHBX. Kind of an inside joke.