That sucks. But the good news is after the hub fix you should be good to go with a bike with no side effects from the repair. it should be a very straight forward fix for the dealer to handle. Welcome to the Grom world!
Not a great start :(
Hey All, well, I was hoping to join the community with happy posts but unfortunately my Grom experience started with a hiccup.
Long story short - got a brand new 2023 Grom, 0 miles, buying experience was pretty good start, called dealer, had bike I wanted, good price, good color, came in and was out in literally less than 30 minutes with a new toy.
Noticed small scratching noise coming from front fender area when rolling bike from garage, ok so maybe just brake pads not bedded in yet, maybe something grabbing piece of plastic as others pointed out, ok, can live with that.
Second, third, forth ride in, noticed increasing loud grinding screeching noise coming from everywhere and grinding pulsating feel in rear brake pedal. Seemed like a defective chain at first because it had different slack at different spots, so I scheduled dealer to take a look, waited 1 week just to bring it in, brought bike to dealer to inspect and they said there is a problem with hub, I quote "rear hub was not put together correctly at the factory so it rotates with offset, etc, warranty case." Week to get it, week to get parts, couple days for repair etc, so now I have brand new bike with "legendary" honda quality with less than 100miles which spent by now 2+ weeks being broken. A real bummer I tell ya
Just a humble vent out
Long story short - got a brand new 2023 Grom, 0 miles, buying experience was pretty good start, called dealer, had bike I wanted, good price, good color, came in and was out in literally less than 30 minutes with a new toy.
Noticed small scratching noise coming from front fender area when rolling bike from garage, ok so maybe just brake pads not bedded in yet, maybe something grabbing piece of plastic as others pointed out, ok, can live with that.
Second, third, forth ride in, noticed increasing loud grinding screeching noise coming from everywhere and grinding pulsating feel in rear brake pedal. Seemed like a defective chain at first because it had different slack at different spots, so I scheduled dealer to take a look, waited 1 week just to bring it in, brought bike to dealer to inspect and they said there is a problem with hub, I quote "rear hub was not put together correctly at the factory so it rotates with offset, etc, warranty case." Week to get it, week to get parts, couple days for repair etc, so now I have brand new bike with "legendary" honda quality with less than 100miles which spent by now 2+ weeks being broken. A real bummer I tell ya
Just a humble vent out
