Hard Racing review
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Hard Racing review

This is a discussion on Hard Racing review within the Vendor Reviews / Links forums, part of the Grom Classifieds category; I work at a motorcycle dealer, and unfortunately none of our suppliers and distributors carry brands like kitaco and takegawa. So retail price is a ...

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Thread: Hard Racing review

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    Hard Racing review

    I work at a motorcycle dealer, and unfortunately none of our suppliers and distributors carry brands like kitaco and takegawa. So retail price is a huge thing for me when buying motorcycle parts somewhere else.

    I pulled up Hardracing and one other popular grom parts retailer and put pretty much (other retailer didn't have the takegawa cam, but a different cam) the same parts in the cart and Hardracing was about $100 cheaper for everything. They have a huge selection and an easy "add-on" feature for related components when checking out certain items.

    The only issue I have is that the 143bbk I ordered is on backorder, but their website says it's in stock. The next business day I got an email saying it was on backorder and for the bbK waiver. I said it was fine that I'd like the kit anyways. Responses through email were very quick. I did mention that the website still shows the kit is in stock, but even today the site still says "in stock".

    So great pricing, good communication, but had I known the item was backordered maybe I would have looked to see if someone else had it in stock? I don't care that it's back ordered, these things happen, but I'm not a fan of a site showing everything in stock when they aren't there ready to ship.
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    CCS #73
    Chicken Strips Racing

    DP Brakes, Comet Leathers, Vortex, Shorai

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    mishaps happen. They are crazy busy and provide stellar customer service and shipping. Best prices around. Ill continue to order from them.
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    "Faster, Faster, until the thrill of speed overcomes the fear of death"

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    I work in the auto industry and we sell a bunch of different parts and keeping up with the website isn't always easy. It's probably manually updated and no one has gotten around to it, or maybe they don't have a full time website guy, etc. Sounds like a good site though. Most websites are crap and maneuvering them is confusing. I can't stand the website we have at our job. Ordering a part is ridiculously difficult online, but the owners are set in their ways. Maybe someday we'll get with it haha.
    2015 Grom - Black and White Sissy Lala Fart Around Bike
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    This has happened to me before when a place doesnt actually have the item in stock when it says so on the site, not with Hard but a different Grom parts store, and I'll admit it does peeve me as well..

    BUT I will say, HARD racing went above and beyond in customer service in my experience and their shipping is the quickest of all other places for sure.

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